arystanbek
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  • Joined on 2026-08-10
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arystanbek pushed to main at digiops/call-center 2026-08-31 05:43:49 +00:00
ef3af4f55d chore: track aimaq docker-compose.override.yml in git (was host-only, hand-edited outside CI); deploy script now syncs it on every call-center deploy
arystanbek pushed to main at digiops/call-center 2026-08-31 05:33:16 +00:00
f7d65c3070 fix: VAD was chopping utterances mid-sentence (rms_threshold 800 too strict, trailing_silence 350ms too short) causing garbled ASR on real calls
arystanbek pushed to main at digiops/call-center 2026-08-31 03:59:10 +00:00
5c12bca29b fix: speak a fallback to the caller when live-operator handoff times out instead of leaving dead silence
arystanbek pushed to main at digiops/call-center 2026-08-30 21:22:57 +00:00
c261d08036 feat: require complete KB-grounded answers (no dropped facts) + ask did-that-answer-your-question after each answer, per ai-operator spec
arystanbek pushed to main at digiops/call-center 2026-08-30 21:19:05 +00:00
78dfe6a9e1 fix: do not fire no-speech reprompt while caller is still mid-utterance with live partial ASR
arystanbek pushed to main at digiops/call-center 2026-08-30 21:14:26 +00:00
f978702a6c fix: retry voice turn once on Postgres deadlock instead of failing the call with a technical-error handoff
arystanbek pushed to main at digiops/call-center 2026-08-30 21:04:57 +00:00
f82f27c035 fix: gpt-5-nano too unreliable for aimaq voice decisions, switch to gpt-5-mini
arystanbek pushed to main at digiops/call-center 2026-08-30 20:37:39 +00:00
75d105f636 fix: support GPT-5 request contract (max_completion_tokens, reasoning_effort) and switch aimaq voice decisions to gpt-5-nano
arystanbek pushed to main at digiops/call-center 2026-08-30 20:04:07 +00:00
3c5c233071 Merge pull request 'fix: stop no-answer retry racing dialplan hangup + fix event catalog validation' (#11) from fix/retry-channel-resolution-and-event-catalog into main
99d169ec67 fix: stop the no-answer retry from racing the dialplan hangup + fix event catalog validation
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arystanbek merged pull request digiops/call-center#11 2026-08-30 20:04:05 +00:00
fix: stop no-answer retry racing dialplan hangup + fix event catalog validation
arystanbek created pull request digiops/call-center#11 2026-08-30 20:04:00 +00:00
fix: stop no-answer retry racing dialplan hangup + fix event catalog validation
99d169ec67 fix: stop the no-answer retry from racing the dialplan hangup + fix event catalog validation
arystanbek pushed to main at digiops/call-center 2026-08-30 19:43:45 +00:00
1dc37d2764 Merge pull request 'fix: treat AST_CAUSE no-route/unallocated as a no-answer retry outcome' (#10) from fix/no-route-retry-cause into main
8382dfa9ba fix: treat AST_CAUSE no-route/unallocated as a no-answer retry outcome
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arystanbek merged pull request digiops/call-center#10 2026-08-30 19:43:44 +00:00
fix: treat AST_CAUSE no-route/unallocated as a no-answer retry outcome
arystanbek created pull request digiops/call-center#10 2026-08-30 19:43:38 +00:00
fix: treat AST_CAUSE no-route/unallocated as a no-answer retry outcome
arystanbek pushed to fix/no-route-retry-cause at digiops/call-center 2026-08-30 19:43:32 +00:00
8382dfa9ba fix: treat AST_CAUSE no-route/unallocated as a no-answer retry outcome
arystanbek created branch fix/no-route-retry-cause in digiops/call-center 2026-08-30 19:43:32 +00:00
arystanbek pushed to main at digiops/call-center 2026-08-30 19:08:22 +00:00
3826f5704a Merge pull request 'fix: track escalation for legacy AI voice handoff path' (#9) from fix/handoff-escalation-tracking into main
2cb358e80d fix: track escalation for legacy AI voice handoff path
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arystanbek merged pull request digiops/call-center#9 2026-08-30 19:08:21 +00:00
fix: track escalation for legacy AI voice handoff path