diff --git a/services/ai_orchestrator_service/voice.py b/services/ai_orchestrator_service/voice.py
index bc3e254..04654fd 100644
--- a/services/ai_orchestrator_service/voice.py
+++ b/services/ai_orchestrator_service/voice.py
@@ -1708,6 +1708,11 @@ def start_voice_session(session_id: str, payload: VoiceAIStartIn) -> VoiceAIStar
             greeting_text = _voice_personalized_greeting(language, name_value, config)
         elif name_status == "name_followup_required":
             greeting_text = _voice_name_confirmation_greeting(language, name_value, config)
+        else:
+            if config.enabled and config.downstream.missing_name_behavior == "ask_inline_once":
+                inline_prompt = _voice_inline_name_followup(language, config)
+                if inline_prompt and inline_prompt not in greeting_text:
+                    greeting_text = f"{greeting_text} {inline_prompt}"
         session.commit()
         return VoiceAIStartOut(
             session_id=ai_session.session_id,