chore: push remaining local changes

services/asterisk_bridge_service/config.py

@@ -213,6 +213,16 @@ def ai_voice_queue_config() -> dict[str, dict[str, Any]]:
     return result
 
 
+def _legacy_voice_start_profile(queue_code: str, *, stage: str | None, agent_profile: str) -> tuple[str | None, str]:
+    if stage or agent_profile != "voice_support":
+        return stage, agent_profile
+    # Backward compatibility for deployed IVR AI queues that predate the
+    # explicit voice_start stage/profile fields.
+    if queue_code.startswith("ivr_") and "_ai_" in queue_code:
+        return "voice_start", "voice_start"
+    return stage, agent_profile
+
+
 def ai_voice_config_for_queue(queue_code: str | None) -> dict[str, Any] | None:
     key = str(queue_code or "").strip()
     if not key or not ai_voice_enabled():
@@ -223,6 +233,12 @@ def ai_voice_config_for_queue(queue_code: str | None) -> dict[str, Any] | None:
     if str(item.get("mode") or "ai_first").strip().lower() != "ai_first":
         return None
     stage = str(item.get("stage") or "").strip() or None
+    agent_profile = str(item.get("agent_profile") or "voice_support").strip() or "voice_support"
+    stage, agent_profile = _legacy_voice_start_profile(
+        key,
+        stage=stage,
+        agent_profile=agent_profile,
+    )
     next_queue_code = str(item.get("next_queue_code") or "").strip() or None
     next_queue_id = str(item.get("next_queue_id") or "").strip() or None
     handoff_queue_code = str(item.get("handoff_queue_code") or next_queue_code or key).strip() or key
@@ -234,7 +250,7 @@ def ai_voice_config_for_queue(queue_code: str | None) -> dict[str, Any] | None:
     return {
         "queue_code": key,
         "mode": "ai_first",
-        "agent_profile": str(item.get("agent_profile") or "voice_support").strip() or "voice_support",
+        "agent_profile": agent_profile,
         "language": str(item.get("language") or "").strip() or None,
         "stage": stage,
         "next_queue_code": next_queue_code,