Improve operator CRM flows and UI

2026-04-03 23:47:34 +05:00
parent 8e60ce0f39
commit 78918a38fd
10 changed files with 1446 additions and 118 deletions
@@ -96,6 +96,36 @@ class CustomerOut(CustomerCreate):
    created_at: str


+class CustomerHistoryEventOut(BaseModel):
+    timestamp: str
+    kind: str
+    title: str
+    body: str
+    note: str = ""
+    interaction_id: str | None = None
+    thread_id: str | None = None
+    call_id: str | None = None
+
+
+class CustomerHistorySummaryOut(BaseModel):
+    contact_points: int = 0
+    open_cases: int = 0
+    active_channels: list[str] = Field(default_factory=list)
+    latest_event_at: str | None = None
+    latest_event_title: str | None = None
+    primary_phone: str | None = None
+    primary_telegram_thread_id: str | None = None
+
+
+class CustomerHistoryOut(BaseModel):
+    customer: CustomerOut
+    summary: CustomerHistorySummaryOut
+    interactions: list["InteractionOut"] = Field(default_factory=list)
+    telegram_threads: list["TelegramThreadOut"] = Field(default_factory=list)
+    live_calls: list["VoiceLiveCallOut"] = Field(default_factory=list)
+    history: list[CustomerHistoryEventOut] = Field(default_factory=list)
+
+
 class InteractionCreate(BaseModel):
    channel: Channel
    subject: str = Field(min_length=3)