Revert "fix: let voice early-plan turns answer from the FAQ knowledge base"
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This reverts commit 8ced7a59e3.
This commit is contained in:
2026-08-31 00:54:38 +05:00
parent 1dc37d2764
commit 9fdaa9472f
2 changed files with 17 additions and 139 deletions
-73
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@@ -1589,79 +1589,6 @@ def test_voice_v2_streaming_duplex_early_plan_returns_domain_followup_without_ll
assert decision["metadata"]["early_intent"] == "schedule"
def test_voice_v2_streaming_duplex_early_plan_answers_from_kb_without_llm(monkeypatch):
monkeypatch.setenv("AI_VOICE_POLICY_MODE", "v2_streaming_duplex")
def _unexpected_llm(messages, **kwargs):
raise AssertionError(f"LLM should not be called for early plan: {messages!r}")
monkeypatch.setattr(ai_module, "_request_structured_model_decision", _unexpected_llm)
kb_article = SimpleNamespace(
article_id="kba_early_schedule",
title="График работы филиалов",
body="Филиалы работают с понедельника по пятницу с 9:00 до 18:00.",
intent_code="BRANCH_SCHEDULE",
)
decision = voice_module._voice_decision(
language="ru",
customer=None,
interaction=SimpleNamespace(interaction_id="int_voice_early_schedule_kb", status="new", queue_id="que_voice", subject="unknown"),
transcript_text="Мне надо узнать график работы",
transcript_window=[],
kb_results=[kb_article],
disclosure_required=False,
request_metadata={
"voice_v2_enabled": True,
"reply_phase": "early_plan",
"response_plan_id": "rsp_early_schedule_kb",
"early_intent": "schedule",
},
)
assert decision["model"] == "voice_early_plan_kb"
assert decision["intent"] == "BRANCH_SCHEDULE"
assert decision["kb_refs"] == ["kba_early_schedule"]
assert decision["needs_handoff"] is False
assert "9:00" in decision["reply_text"] or "9" in decision["reply_text"]
assert decision["metadata"]["reply_phase"] == "early_plan"
def test_voice_v2_streaming_duplex_early_plan_operator_request_skips_kb(monkeypatch):
monkeypatch.setenv("AI_VOICE_POLICY_MODE", "v2_streaming_duplex")
def _unexpected_llm(messages, **kwargs):
raise AssertionError(f"LLM should not be called for early plan: {messages!r}")
monkeypatch.setattr(ai_module, "_request_structured_model_decision", _unexpected_llm)
kb_article = SimpleNamespace(
article_id="kba_should_not_be_used",
title="Unrelated article",
body="Should not be referenced for an operator handoff.",
intent_code="SOMETHING_ELSE",
)
decision = voice_module._voice_decision(
language="ru",
customer=None,
interaction=SimpleNamespace(interaction_id="int_voice_early_operator", status="new", queue_id="que_voice", subject="unknown"),
transcript_text="Соедините меня с оператором",
transcript_window=[],
kb_results=[kb_article],
disclosure_required=False,
request_metadata={
"voice_v2_enabled": True,
"reply_phase": "early_plan",
"response_plan_id": "rsp_early_operator",
"early_intent": "operator_request",
},
)
assert decision["intent"] == "handoff_request"
assert decision["needs_handoff"] is True
assert decision["kb_refs"] == []
def test_voice_decision_hearing_check_keeps_active_topic_without_llm(monkeypatch):
def _unexpected_llm(messages, **kwargs):
raise AssertionError(f"LLM should not be called for hearing check: {messages!r}")