Add configurable AI operator persona

services/shared/sql_models.py

@@ -157,6 +157,15 @@ class VoiceTTSSettingsRow(Base):
     updated_at: Mapped[str] = mapped_column(String(64), index=True)
 
 
+class AIOperatorSettingsRow(Base):
+    __tablename__ = "ai_operator_settings"
+
+    id: Mapped[int] = mapped_column(Integer, primary_key=True, autoincrement=True)
+    settings_key: Mapped[str] = mapped_column(String(64), unique=True, index=True)
+    config_json: Mapped[str] = mapped_column(Text, default="{}")
+    updated_at: Mapped[str] = mapped_column(String(64), index=True)
+
+
 class RoutingCounter(Base):
     __tablename__ = "routing_counters"