Add configurable AI operator persona

tests/test_ai_orchestrator_service.py

@@ -12,6 +12,7 @@ ai_module = importlib.import_module("services.ai_orchestrator_service.app")
 ai_app = ai_module.app
 voice_module = importlib.import_module("services.ai_orchestrator_service.voice")
 voice_config_module = importlib.import_module("services.ai_orchestrator_service.voice_name_config")
+ai_operator_config_module = importlib.import_module("services.shared.ai_operator_config")
 voice_tts_config_module = importlib.import_module("services.shared.voice_tts_config")
 from services.interaction_service.app import app as interaction_app
 from services.shared.core import new_id, utc_now_iso
@@ -19,6 +20,7 @@ from services.shared.db import get_session
 from services.shared.models import VoiceAIStartIn, VoiceAITurnIn
 from services.shared.sql_models import (
     AIJobRow,
+    AIOperatorSettingsRow,
     AISessionRow,
     AITurnRow,
     AsteriskCallLinkRow,
@@ -90,6 +92,27 @@ def reset_voice_tts_settings():
         session.close()
 
 
+@pytest.fixture(autouse=True)
+def reset_ai_operator_settings():
+    session = get_session()
+    try:
+        row = session.execute(select(AIOperatorSettingsRow)).scalar_one_or_none()
+        if row is not None:
+            session.delete(row)
+            session.commit()
+    finally:
+        session.close()
+    yield
+    session = get_session()
+    try:
+        row = session.execute(select(AIOperatorSettingsRow)).scalar_one_or_none()
+        if row is not None:
+            session.delete(row)
+            session.commit()
+    finally:
+        session.close()
+
+
 def _u(value: str) -> str:
     return value.encode("ascii").decode("unicode_escape")
 
@@ -2880,6 +2903,62 @@ def test_voice_tts_config_put_persists_custom_payload():
         session.close()
 
 
+def test_ai_operator_config_get_returns_ainur_defaults():
+    ai_client = TestClient(ai_app)
+
+    response = ai_client.get("/ai/operator/config", headers=admin_headers())
+
+    assert response.status_code == 200
+    payload = response.json()
+    assert payload["source"] == "defaults"
+    assert payload["updated_at"] is None
+    assert payload["config"]["agent_name"] == "Айнур"
+    assert "Айнур" in payload["config"]["base_system_prompt"]
+    assert "Айнур" in payload["config"]["identity_reply_ru"]
+
+
+def test_ai_operator_config_put_persists_custom_prompt():
+    ai_client = TestClient(ai_app)
+    payload = ai_operator_config_module.ai_operator_default_config().model_dump()
+    payload["company_name"] = "Kazakhtelecom"
+    payload["base_system_prompt"] = "Ты {agent_name}, единый оператор {company_name}."
+    payload["identity_reply_ru"] = "Я {agent_name}, оператор {company_name}."
+
+    response = ai_client.put("/ai/operator/config", headers=admin_headers(), json=payload)
+
+    assert response.status_code == 200
+    saved = response.json()
+    assert saved["source"] == "database"
+    assert saved["config"]["company_name"] == "Kazakhtelecom"
+    assert saved["config"]["base_system_prompt"] == "Ты {agent_name}, единый оператор {company_name}."
+
+    session = get_session()
+    try:
+        row = session.execute(select(AIOperatorSettingsRow)).scalar_one()
+        assert "Kazakhtelecom" in row.config_json
+    finally:
+        session.close()
+
+
+def test_identity_question_uses_same_ainur_reply_without_handoff():
+    operator_config = ai_operator_config_module.ai_operator_default_config()
+
+    decision = ai_module._decide_reply(
+        customer=None,
+        interaction=SimpleNamespace(),
+        thread=SimpleNamespace(),
+        messages=[SimpleNamespace(author_type="customer", text="Скажи мне, кто ты такой")],
+        kb_results=[],
+        language="ru",
+        operator_config=operator_config,
+    )
+
+    assert decision["intent"] == "identity_question"
+    assert "Айнур" in decision["reply_text"]
+    assert decision["needs_handoff"] is False
+    assert decision["_model"] == "operator_identity_policy"
+
+
 def test_voice_start_disabled_hands_off_without_prompt():
     session = get_session()
     try: