.

services/asterisk_bridge_service/reconcile.py

@@ -60,7 +60,7 @@ def latest_recording_for_call(session, *, call_id: str) -> CallRecordingRow | No
 
 def _voice_session_recently_active(session, *, link: AsteriskCallLinkRow, now: datetime) -> bool:
     bridge = _bridge_app()
-    if str(link.ai_state or "").strip() not in {
+    non_terminal_states = {
         "queued",
         "greeting",
         "active",
@@ -69,15 +69,18 @@ def _voice_session_recently_active(session, *, link: AsteriskCallLinkRow, now: d
         "listening",
         "handoff_requested",
         "handoff_required",
-    }:
-        return False
+    }
+    link_ai_state = str(link.ai_state or "").strip()
     voice_session_id = str(link.voice_session_id or "").strip()
-    if not voice_session_id:
+    if not voice_session_id and link_ai_state not in non_terminal_states:
         return False
     voice_session = session.execute(
         select(VoiceAISessionRow).where(VoiceAISessionRow.session_id == voice_session_id)
     ).scalar_one_or_none()
     if voice_session is None:
+        return link_ai_state in non_terminal_states
+    effective_ai_state = link_ai_state or str(voice_session.status or "").strip()
+    if effective_ai_state not in non_terminal_states:
         return False
     recent_points = [
         bridge._parse_iso(voice_session.last_media_frame_at),