# Track 11 Acceptance (Latest)

## Environment

- Date: `2026-03-07`
- Base URL: `http://localhost:8080`
- Database URL (masked): `sqlite:///.data_local/mvp_cc.db`
- Evidence package: [20260307_104748](/e:/Zhan/docs/acceptance/track11/20260307_104748)

## Executed scenario

1. Operator received a live inbound call in `/operator`.
2. Operator claimed the call.
3. Operator completed a real hangup path and recording playback was validated.
4. Operator completed a blind transfer flow from the live-call block.

## Validation summary

- live inbound visibility: `yes`
- claim persisted: `yes`
- hangup persisted: `yes`
- transfer persisted: `yes`
- `call.connected` present: `yes`
- `call.transferred` present: `yes`
- recording playback: `PASS`

## Result

- GO / NO-GO: `GO`
- Track 11 status: `Accepted`

## Notes

- Detailed package: `docs/acceptance/track11/20260307_104748/track11-acceptance.md`
- Track 11 keeps browser UI control and external softphone media as the accepted baseline.