{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "title": "InteractionCreated",
  "type": "object",
  "required": ["event", "interaction_id", "channel", "created_at"],
  "properties": {
    "event": { "const": "interaction.created" },
    "interaction_id": { "type": "string" },
    "channel": { "type": "string", "enum": ["voice", "telegram", "email", "webchat"] },
    "queue_id": { "type": ["string", "null"] },
    "created_at": { "type": "string", "format": "date-time" }
  }
}