Hermes Agent 1ad4e1ec6e feat: surface L2 agent pool and escalations on supervisor screen ...

- routing-service: GET /escalations (list recent escalation attempts)
- supervisor UI: new panel showing the real agent pool (status, level,
  tenant, skills, calls handled) fed by GET /agents, with a form to add
  operators to the pool
- supervisor UI: new live escalation feed (AI->L2 handoffs, status,
  assigned operator), auto-refreshed every 5s alongside live calls

2026-08-29 13:28:14 +05:00

..

admin

restore(ui): recover frontend deleted in 8e51290 (login/operator/supervisor/analyst/admin/sales)

2026-08-10 12:28:12 +00:00

analyst

Add architecture longread and remove dead code found during review

2026-08-18 22:25:27 +05:00

login

restore(ui): recover frontend deleted in 8e51290 (login/operator/supervisor/analyst/admin/sales)

2026-08-10 12:28:12 +00:00

operator

feat: surface L2 agent pool and escalations on supervisor screen

2026-08-29 13:28:14 +05:00

sales

restore(ui): recover frontend deleted in 8e51290 (login/operator/supervisor/analyst/admin/sales)

2026-08-10 12:28:12 +00:00

supervisor

feat: surface L2 agent pool and escalations on supervisor screen

2026-08-29 13:28:14 +05:00