73 lines
2.6 KiB
SQL
73 lines
2.6 KiB
SQL
-- Core MVP schema (SQLite)
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CREATE TABLE IF NOT EXISTS auth_users (
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id INTEGER PRIMARY KEY AUTOINCREMENT,
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user_id TEXT NOT NULL UNIQUE,
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username TEXT NOT NULL UNIQUE,
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password TEXT NOT NULL,
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full_name TEXT NOT NULL,
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role TEXT NOT NULL,
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created_at TEXT NOT NULL
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);
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CREATE INDEX IF NOT EXISTS ix_auth_users_user_id ON auth_users (user_id);
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CREATE INDEX IF NOT EXISTS ix_auth_users_username ON auth_users (username);
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CREATE INDEX IF NOT EXISTS ix_auth_users_role ON auth_users (role);
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CREATE TABLE IF NOT EXISTS customers (
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id INTEGER PRIMARY KEY AUTOINCREMENT,
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customer_id TEXT NOT NULL UNIQUE,
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display_name TEXT NOT NULL,
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phones_json TEXT NOT NULL DEFAULT '[]',
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preferred_phone TEXT,
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tags_json TEXT NOT NULL DEFAULT '[]',
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created_at TEXT NOT NULL
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);
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CREATE INDEX IF NOT EXISTS ix_customers_customer_id ON customers (customer_id);
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CREATE INDEX IF NOT EXISTS ix_customers_display_name ON customers (display_name);
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CREATE TABLE IF NOT EXISTS interactions (
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id INTEGER PRIMARY KEY AUTOINCREMENT,
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interaction_id TEXT NOT NULL UNIQUE,
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channel TEXT NOT NULL,
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subject TEXT NOT NULL,
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customer_id TEXT,
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queue_id TEXT,
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priority INTEGER NOT NULL DEFAULT 3,
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status TEXT NOT NULL,
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assigned_to TEXT,
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created_at TEXT NOT NULL,
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updated_at TEXT NOT NULL
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);
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CREATE INDEX IF NOT EXISTS ix_interactions_interaction_id ON interactions (interaction_id);
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CREATE INDEX IF NOT EXISTS ix_interactions_status ON interactions (status);
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CREATE INDEX IF NOT EXISTS ix_interactions_queue_id ON interactions (queue_id);
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CREATE INDEX IF NOT EXISTS ix_interactions_assigned_to ON interactions (assigned_to);
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CREATE TABLE IF NOT EXISTS interaction_timelines (
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id INTEGER PRIMARY KEY AUTOINCREMENT,
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interaction_id TEXT NOT NULL,
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timestamp TEXT NOT NULL,
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action TEXT NOT NULL,
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metadata_json TEXT NOT NULL DEFAULT '{}'
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);
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CREATE INDEX IF NOT EXISTS ix_interaction_timelines_interaction_id ON interaction_timelines (interaction_id);
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CREATE INDEX IF NOT EXISTS ix_interaction_timelines_timestamp ON interaction_timelines (timestamp);
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CREATE TABLE IF NOT EXISTS queues (
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id INTEGER PRIMARY KEY AUTOINCREMENT,
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queue_id TEXT NOT NULL UNIQUE,
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name TEXT NOT NULL,
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description TEXT NOT NULL DEFAULT '',
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rules_json TEXT NOT NULL DEFAULT '[]',
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created_at TEXT NOT NULL
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);
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CREATE INDEX IF NOT EXISTS ix_queues_queue_id ON queues (queue_id);
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CREATE INDEX IF NOT EXISTS ix_queues_name ON queues (name);
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CREATE TABLE IF NOT EXISTS routing_counters (
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id INTEGER PRIMARY KEY AUTOINCREMENT,
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channel TEXT NOT NULL UNIQUE,
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counter INTEGER NOT NULL DEFAULT 0
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);
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CREATE INDEX IF NOT EXISTS ix_routing_counters_channel ON routing_counters (channel);
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