Files
call-center/contracts/events/agent.state.changed.json
T

14 lines
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{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"title": "AgentStateChanged",
"type": "object",
"required": ["event", "agent_id", "state", "created_at"],
"properties": {
"event": { "const": "agent.state.changed" },
"agent_id": { "type": "string" },
"state": { "type": "string", "enum": ["READY", "BUSY", "BREAK", "OFFLINE"] },
"queue_id": { "type": ["string", "null"] },
"created_at": { "type": "string", "format": "date-time" }
}
}