Files
call-center/services/webchat_adapter_service/app.py
T
Yera AllandClaude Opus 4.6 6798320209 fix: remove dead code duplicates, add SQL LIMIT across all services
- Remove duplicate function definitions with hardcoded "AI-оператор" strings
  (ai_voice_runtime, ai_orchestrator, voice_name_config, voice.py)
- Remove unreachable dead code after return in ai_voice_runtime
- Add SQL LIMIT to 17 unbounded queries across 12 services to prevent OOM
- Move Python-side filtering to SQL WHERE in reporting_service
- Downgrade 19 logger.warning to logger.info for normal-flow events in media_runtime

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
2026-04-13 12:04:26 +05:00

121 lines
4.0 KiB
Python

from __future__ import annotations
import json
from fastapi import FastAPI
from sqlalchemy import select
from services.shared.core import new_id, utc_now_iso
from services.shared.db import get_session
from services.shared.models import HealthResponse, WebchatMessageIn, WebchatMessageOut
from services.shared.sql_init import init_sql_schema
from services.shared.sql_models import Interaction, InteractionTimeline, WebchatMessageRow
app = FastAPI(title="webchat-adapter-service", version="2.0.0")
init_sql_schema()
def _to_out(row: WebchatMessageRow) -> WebchatMessageOut:
return WebchatMessageOut(
message_id=row.message_id,
session_id=row.session_id,
text=row.text,
visitor_name=row.visitor_name,
customer_external_id=row.customer_external_id,
queue_id=row.queue_id,
priority=row.priority,
payload=json.loads(row.payload_json or "{}"),
interaction_id=row.interaction_id,
created_at=row.created_at,
)
def _interaction_subject(payload: WebchatMessageIn) -> str:
subject = str(payload.payload.get("subject", "")).strip()
if subject:
return subject[:120]
text = payload.text.strip()
if len(text) <= 120:
return text
return f"{text[:117]}..."
def _create_interaction(session, payload: WebchatMessageIn, created_at: str) -> str:
interaction_id = new_id("int")
session.add(
Interaction(
interaction_id=interaction_id,
channel="webchat",
subject=_interaction_subject(payload),
customer_id=payload.customer_external_id,
queue_id=payload.queue_id or "q_webchat",
priority=payload.priority,
status="new",
assigned_to=None,
created_at=created_at,
updated_at=created_at,
)
)
session.add(
InteractionTimeline(
interaction_id=interaction_id,
timestamp=created_at,
action="interaction.created",
metadata_json=json.dumps({"channel": "webchat"}, ensure_ascii=False),
)
)
session.add(
InteractionTimeline(
interaction_id=interaction_id,
timestamp=created_at,
action="webchat.message_received",
metadata_json=json.dumps({"session_id": payload.session_id}, ensure_ascii=False),
)
)
return interaction_id
@app.get("/health", response_model=HealthResponse)
def health() -> HealthResponse:
return HealthResponse(status="ok", service="webchat-adapter-service", version="v2")
@app.post("/integrations/webchat/messages", response_model=WebchatMessageOut)
def create_message(payload: WebchatMessageIn) -> WebchatMessageOut:
session = get_session()
try:
created_at = utc_now_iso()
interaction_id = _create_interaction(session, payload, created_at)
row = WebchatMessageRow(
message_id=new_id("wcm"),
session_id=payload.session_id,
text=payload.text,
visitor_name=payload.visitor_name,
customer_external_id=payload.customer_external_id,
interaction_id=interaction_id,
queue_id=payload.queue_id or "q_webchat",
priority=payload.priority,
payload_json=json.dumps(payload.payload, ensure_ascii=False),
created_at=created_at,
)
session.add(row)
session.commit()
session.refresh(row)
return _to_out(row)
finally:
session.close()
@app.get("/integrations/webchat/messages", response_model=list[WebchatMessageOut])
def list_messages(session_id: str | None = None, limit: int = 100) -> list[WebchatMessageOut]:
session = get_session()
try:
stmt = select(WebchatMessageRow).order_by(WebchatMessageRow.id.desc())
if session_id:
stmt = stmt.where(WebchatMessageRow.session_id == session_id)
rows = session.execute(stmt.limit(max(limit, 1))).scalars().all()
return [_to_out(row) for row in reversed(rows)]
finally:
session.close()