diff --git a/core/session.py b/core/session.py
index 79a73a9..02620e6 100644
--- a/core/session.py
+++ b/core/session.py
@@ -304,6 +304,19 @@ def _detect_preferred_session_language(text: str) -> str | None:
     return None
 
 
+
+
+def _detect_name_collection_language(text: str) -> str | None:
+    normalized = str(text or "").strip().lower()
+    if not normalized:
+        return None
+    preferred_language = _detect_preferred_session_language(normalized)
+    if preferred_language:
+        return preferred_language
+    if any(ch in _KAZAKH_SPECIFIC_LETTERS for ch in normalized):
+        return "kk"
+    return None
+
 def _detect_session_language(text: str) -> str | None:
     normalized = str(text or "").strip().lower()
     if not normalized:
@@ -1375,7 +1388,11 @@ class CallSession:
             self._active_user_transcript = transcript
 
             if self._session_language is None:
-                detected_language = _detect_session_language(transcript)
+                detected_language = (
+                    _detect_name_collection_language(transcript)
+                    if self._awaiting_customer_name
+                    else _detect_session_language(transcript)
+                )
                 if detected_language:
                     self._session_language = detected_language
                     LOGGER.info(
@@ -1738,7 +1755,7 @@ class CallSession:
         if not self._awaiting_customer_name:
             return None
         if self._session_language is None:
-            detected_language = _detect_session_language(transcript)
+            detected_language = _detect_name_collection_language(transcript)
             if detected_language:
                 self._session_language = detected_language
                 LOGGER.info(