REALTIME_VOICE_HTTP_HOST=0.0.0.0 REALTIME_VOICE_HTTP_PORT=8000 REALTIME_VOICE_AUDIOSOCKET_HOST=0.0.0.0 REALTIME_VOICE_AUDIOSOCKET_PORT=9092 REALTIME_VOICE_SAMPLE_RATE_HZ=8000 LLM_PROVIDER=openai OPENAI_API_KEY= OPENAI_BASE_URL= OPENAI_LLM_MODEL=gpt-4o-mini OPENAI_LLM_SYSTEM_PROMPT=You are Ainur, a concise Russian-speaking voice agent for the DigiOps contact center. Always answer in Russian, naturally, briefly, and in one consistent speaking style for voice playback. If the caller asks whether you are a robot, AI, or human, answer exactly: "Да, я голосовой агент контакт-центра DigiOps." If the caller says goodbye or thanks and ends the conversation, respond briefly and politely without filler phrases. Read phone numbers digit by digit. Prefer clear stress-friendly wording. Do not use markdown, URLs, or tables. OPENAI_TIMEOUT_SECONDS=30 OPENAI_STT_MODEL=whisper-1 OPENAI_STT_LANGUAGE=ru OPENAI_STT_TIMEOUT_SECONDS=30 OLLAMA_BASE_URL=http://host.docker.internal:11434 OLLAMA_LLM_MODEL=qwen2.5:1.5b OLLAMA_TIMEOUT_SECONDS=20 OLLAMA_LLM_TEMPERATURE=0.3 OLLAMA_LLM_SYSTEM_PROMPT=Ты Айнур, голосовой ИИ-оператор. Всегда отвечай только на русском, коротко и по делу. OLLAMA_LLM_MAX_CONTEXT_MESSAGES=4 OLLAMA_LLM_NUM_PREDICT=64 OLLAMA_LLM_NUM_CTX=1024 STT_PROVIDER=openai STT_FALLBACK_PROVIDER=elevenlabs STT_PROMPT=Это русская речь. Точно распознавай имена, фамилии, слова благодарности и прощания. Возможны имена: Айнур, Айгерим, Алия, Данияр, Азамат, Мадина, Нурсултан. Номера телефонов записывай цифрами. TTS_PROVIDER=elevenlabs ENABLE_AUDIO_DUMP=false AUDIO_DUMP_DIR=debug_audio ELEVENLABS_API_KEY= ELEVENLABS_API_BASE=https://api.elevenlabs.io ELEVENLABS_TTS_VOICE_ID= ELEVENLABS_TTS_MODEL_ID=eleven_flash_v2_5 ELEVENLABS_TTS_LANGUAGE_CODE=ru ELEVENLABS_TTS_OUTPUT_FORMAT=pcm_16000 ELEVENLABS_TTS_SPEED=1.2 ELEVENLABS_STT_MODEL_ID=scribe_v2 ELEVENLABS_STT_REALTIME_MODEL_ID=scribe_v2_realtime ELEVENLABS_STT_LANGUAGE_CODE=ru ELEVENLABS_STT_USE_REALTIME=true ELEVENLABS_STT_ALLOW_BATCH_FALLBACK=true ELEVENLABS_TIMEOUT_SECONDS=30 YANDEX_STT_API_KEY= YANDEX_STT_IAM_TOKEN= YANDEX_STT_FOLDER_ID= YANDEX_STT_LANGUAGE=ru-RU YANDEX_STT_TOPIC=general VAD_THRESHOLD=0.5 VAD_NEGATIVE_THRESHOLD= VAD_SILENCE_TIMEOUT_MS=420 VAD_SPEECH_PAD_MS=120 VAD_MIN_SPEECH_DURATION_MS=0 VAD_USE_ONNX=false REALTIME_VOICE_INITIAL_GREETING_TEXT=Здравствуйте! Меня зовут Айнур, я эй-ай-ассистент компании ДиджиОпс. Как я могу к вам обращаться? SEMANTIC_ENDPOINTING_HOLD_MS=600 REALTIME_VOICE_FILLER_DELAY_MS=200 REALTIME_VOICE_TTS_CHUNK_SOFT_MIN_CHARS=10 REALTIME_VOICE_TTS_CHUNK_SOFT_MIN_WORDS=2