Files

80 lines
2.7 KiB
Go

package policy
import (
"ai-operator/internal/dialogue/state"
"ai-operator/internal/tools"
)
type Decision struct {
Allowed bool
ToolName string
State state.ConversationState
ReasonCode string
UserMessageKey string
RequiredNextAction string
}
func AuthorizeTool(session state.ConversationSession, toolName string) Decision {
d := Decision{ToolName: toolName, State: session.State, ReasonCode: "ok"}
if !tools.Known(toolName) {
return deny(d, "unknown_tool", "denied.not_ready", "none")
}
if session.State == state.StateEnded {
return deny(d, "call_ended", "closing.started", "none")
}
if toolName == tools.SearchKnowledgeBase {
return authorizeSearch(session, d)
}
allowed := allowedByState(session.State, toolName)
if !allowed {
return deny(d, "tool_not_allowed_in_state", "denied.not_ready", nextAction(session))
}
d.Allowed = true
return d
}
func authorizeSearch(session state.ConversationSession, d Decision) Decision {
if session.State == state.StateEnded || session.State == state.StateClosing || session.State == state.StateHandoff {
return deny(d, "state_not_ready", "denied.not_ready", nextAction(session))
}
d.Allowed = true
return d
}
func allowedByState(s state.ConversationState, tool string) bool {
switch s {
case state.StateLanguageSelection:
return tool == tools.SearchKnowledgeBase || tool == tools.SetLanguage || tool == tools.SetRegion || tool == tools.RequestHumanHandoff || tool == tools.EndCall
case state.StateRegionSelection:
return tool == tools.SearchKnowledgeBase || tool == tools.SetRegion || tool == tools.SetLanguage || tool == tools.RequestHumanHandoff || tool == tools.EndCall
case state.StateReadyToHelp:
return tool == tools.SearchKnowledgeBase || tool == tools.SetLanguage || tool == tools.SetRegion || tool == tools.RequestHumanHandoff || tool == tools.EndCall
case state.StateQuestionAnswering:
return tool == tools.SearchKnowledgeBase || tool == tools.SetLanguage || tool == tools.SetRegion || tool == tools.RequestHumanHandoff || tool == tools.EndCall
case state.StateHandoff:
return tool == tools.RequestHumanHandoff || tool == tools.EndCall
case state.StateClosing:
return tool == tools.EndCall
default:
return false
}
}
func deny(d Decision, reason, key, action string) Decision {
d.Allowed = false
d.ReasonCode = reason
d.UserMessageKey = key
d.RequiredNextAction = action
return d
}
func nextAction(session state.ConversationSession) string {
if session.Language != state.LanguageRU && session.Language != state.LanguageKK {
return "infer_language"
}
if session.Region.Status != state.RegionSelected || session.Region.Code == "" {
return "use_global_or_ask_region_if_needed"
}
return "wait_for_question"
}