fix: bring aimaq host-override files (voice.py, persona env) back into git

Both services/ai_orchestrator_service/voice.py and the aimaq persona/DOMAIN
SCOPE prompt were bind-mounted straight from the host on the aimaq stack,
bypassing git and CI entirely since they were first hand-edited in prod.

voice.py: merged the host's live business logic (gas/aimaq domain keyword
list, off-domain Kazakh/Russian replies, disabled re-correction of an already
obtained name) with the timeout_seconds fix from 09bcf74 that never reached
aimaq because the bind mount blocked it.

aimaq.env.production: replaced the AI_OPERATOR_* env values (which were never
interpolated -- {agent_name}/{company_name} would have been read literally)
with the final resolved Zhanna/Kazakgaz Aimaq text including the DOMAIN SCOPE
clause, matching what was actually live on the host.

services/ai_orchestrator_service/voice.py

@@ -604,16 +604,6 @@ def _voice_has_name_correction(text: str | None) -> bool:
 
 
 def _voice_reply_already_names_customer(reply_text: str, normalized_short: str) -> bool:
-    """Whether `reply_text` already addresses the customer by name.
-
-    Russian and Kazakh names decline grammatically (e.g. "Данияр" -> "Данияре",
-    "Данияру", "Данияра"), so the model's own reply often names the customer in
-    an inflected form that never exact-matches `normalized_short`. An exact
-    token match alone misses that and this function then goes on to prepend
-    the name a second time, producing a literal "Данияр, Здравствуйте, Данияре!"
-    duplicate. Matching on a stem prefix instead of the full token catches any
-    declined form of the same name.
-    """
     tokens = _voice_text_key(reply_text).split(" ")
     if normalized_short in tokens:
         return True
@@ -635,14 +625,6 @@ def _voice_reply_with_name(
     *,
     greet: bool = False,
 ) -> str:
-    """Prefix `reply_text` with the customer's name.
-
-    The prefix is always one of exactly two deterministic forms — "{name}, ..."
-    or "Здравствуйте, {name}, ..." (`greet=True`, used the turn their name is
-    first learned) — never left to the model's own free-form phrasing. That is
-    what keeps this from colliding with a self-introduced name inside
-    `reply_text` in the first place (see `_voice_reply_already_names_customer`).
-    """
     short_name = _voice_short_name(name)
     if not short_name:
         return reply_text
@@ -786,13 +768,7 @@ def _voice_downstream_name_update(
             action = "provide" if not name_value else "confirm"
             candidate = candidate or name_value
     elif status == "name_obtained":
-        if (
-            candidate
-            and candidate_key
-            and candidate_key != current_key
-            and _voice_has_name_correction(transcript_text)
-        ):
-            action = "correct"
+        pass
     else:
         if explicit_candidate:
             action = "provide"
@@ -1079,7 +1055,6 @@ def _voice_has_service_topic(text: str | None) -> bool:
         "ошибк",
         "проблем",
         "сбой",
-        "интернет",
         "связь",
         "оператор",
         "менеджер",
@@ -1087,6 +1062,40 @@ def _voice_has_service_topic(text: str | None) -> bool:
         "компан",
         "подключ",
         "доставк",
+        "газ",
+        "счётчик",
+        "счетчик",
+        "ваучер",
+        "отключ",
+        "квитанц",
+        "показан",
+        "приложен",
+        "безопасн",
+        "техническ",
+        "плит",
+        "котл",
+        "труб",
+        "утечк",
+        "запах",
+        "абонент",
+        "договор",
+        "поверк",
+        "монтаж",
+        "счёт",
+        "счет",
+        "долг",
+        "задолжен",
+        "перерасчёт",
+        "перерасчет",
+        "регион",
+        "аимак",
+        "aimaq",
+        "qazaqgaz",
+        "казахгаз",
+        "есептегіш",
+        "төлеу",
+        "өтінім",
+        "шарт",
     )
     return any(marker in normalized for marker in service_markers)
 
@@ -1120,6 +1129,37 @@ def _voice_is_off_domain_request(text: str | None) -> bool:
         "java",
         "javascript",
         "погод",
+        "плов",
+        "приготов",
+        "кулинар",
+        "блюдо",
+        "фильм",
+        "кино",
+        "спорт",
+        "футбол",
+        "хоккей",
+        "теннис",
+        "баскетбол",
+        "президент",
+        "политик",
+        "выборы",
+        "правительств",
+        "курс валют",
+        "криптовалют",
+        "биткоин",
+        "песн",
+        "музык",
+        "танц",
+        "шутк",
+        "загадк",
+        "сериал",
+        "книга",
+        "стихотвор",
+        "чемпионат",
+        "ауа райы",
+        "аспаздық",
+        "кітап",
+        "ән айт",
     )
     if any(marker in normalized for marker in broad_markers):
         return True
@@ -1129,7 +1169,14 @@ def _voice_is_off_domain_request(text: str | None) -> bool:
         "что такое",
         "объясни",
         "расскажи про",
-        "почему",
+        "посоветуй",
+        "как приготовить",
+        "какая погода",
+        "кто президент",
+        "кто выиграл",
+        "какая команда",
+        "ауа райы қалай",
+        "әнді айт",
     )
     return any(normalized.startswith(prefix) for prefix in broad_openers)
 
@@ -1137,13 +1184,12 @@ def _voice_is_off_domain_request(text: str | None) -> bool:
 def _voice_off_domain_reply(language: str) -> tuple[str, str]:
     if language == "kz":
         return (
-            "Men kompaniyamyzdyn qyzmetteri men otinishteri boiynsha komek bere alamyn. "
-            "Eger suraq bizdin qyzmetke qatysty bolsa, qysqasha naqtylaңыз. Qalasaңыз, operatorga qosamyn.",
-            "AI qongyraudyn taqyrybyn kompaniya qyzmetteri sheginde naqtylaudy usyndy.",
+            "Кешіріңіз, мен тек газ қызметтері бойынша көмектесемін: төлеу, есептегіш, ваучер. Қалай көмектесе аламын?",
+            "AI off-topic сұрауды газ қызметтері тақырыбына шектеді.",
         )
     return (
-        "Я помогу по вопросам наших услуг и обращений. Если вопрос связан с нашей компанией, скажите коротко, что именно нужно. Если хотите, сразу соединю с оператором.",
-        "AI мягко вернул разговор к вопросам компании и предложил перевод на оператора.",
+        "Извините, я помогаю только по вопросам газа: оплата, счётчики, ваучеры. Чем могу помочь?",
+        "AI отклонил off-topic вопрос и ограничил тему газоснабжением.",
     )
 
 
@@ -1856,7 +1902,7 @@ def _voice_decision(
             "latency_ms": 1,
         }
 
-    if not kb_results and _voice_is_off_domain_request(normalized):
+    if _voice_is_off_domain_request(normalized):
         reply_text, summary_text = _voice_off_domain_reply(language)
         decision = {
             "language": language,