call-center/docs/roadmap/01-foundation.md

Stage 1 - Foundation + Environments (Weeks 1-3)

Goal

Prepare a runnable technical baseline: on-prem deployment patterns, CI/CD, API contracts, RBAC, service monitoring.

Scope

• Gateway skeleton
• auth-service, users API, audit-service
• health endpoints for all services
• OpenAPI stage 1 contracts
• event schema baseline
• docker-compose + Kubernetes + Helm baseline
• CI workflow

Deliverables

• deployment/*
• .github/workflows/ci.yml
• contracts/openapi/stage1-auth-users-health-audit.yaml
• contracts/events/*.json

Gate 1 DoD

• Auto deploy path documented
• Login + roles work
• Health endpoints available
• API/event contracts frozen