call-center/docs/acceptance/track11

Track 11 Acceptance Evidence

Stable summary:

• track11-acceptance.md

Store Track 11 QA evidence per run:

• docs/acceptance/track11/<timestamp>/track11-acceptance.md
• docs/acceptance/track11/<timestamp>/operator-live-calls.json
• docs/acceptance/track11/<timestamp>/bridge-actions.json
• docs/acceptance/track11/<timestamp>/playback-proof.json

Reference runbook:

• docs/runbooks/track11-live-operator-call-control.md