call-center/docs/acceptance/track14/track14-acceptance.template.md

Track 14 Acceptance

Environment

• Browser: <chrome|edge version>
• Gateway base URL: <url>
• Asterisk host: <host>
• WSS URL: <wss-url>
• Operator app user: <user>
• Browser SIP auth user: <sip-username>

Scenario

1. Open /operator in Chrome or Edge.
2. Connect browser softphone.
3. Place one inbound call 1001 -> 7000.
4. Answer in the browser.
5. Confirm auto-claim or perform manual Принять в работу.
6. Hang up through the browser path.
7. Confirm the call moves to recent and the recording is playable in /supervisor.

Evidence

• Browser softphone registration state screenshot
• Operator live-call screenshot while ringing or connected
• Browser answer or hangup action proof
• Bridge actions snapshot
• Recent-calls snapshot
• Recording playback proof

Result

• GO or NO-GO
• Notes:
  • browser registration
  • answer behavior
  • auto-claim result
  • recording result