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call-center/docs/gates/gate-03-supervisor-reporting-kb.md
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# Gate 3 Checklist (Supervisor + Reporting + KB-lite)
- [x] KPI events ingested and core KPIs available
- [x] Supervisor realtime reflects agent and queue state
- [x] KB categories/articles/search operate by role
- [x] CSV export works
- [x] Stage 3 OpenAPI frozen
- [x] Integration tests pass
Verification run (2026-02-26):
- `pytest -q`
- `python scripts/gate3_check.py --auto-start`