Files
call-center/services/ai_orchestrator_service
Yera All a4b1eb2818 feat(voice): auto-populate name from known customer on repeat calls
When a new voice session starts and the customer already has a trusted
display_name on file (e.g. from a previous call), automatically set
name_status to 'name_obtained' so the AI greets them by name instead
of asking again.
2026-04-08 01:19:40 +05:00
..