Commit Graph
9 Commits
Author SHA1 Message Date
Yera All fa2ea1ef03 fix(voice): preserve llm name corrections in downstream turns 2026-04-08 12:49:14 +05:00
Yera All a4b1eb2818 feat(voice): auto-populate name from known customer on repeat calls
When a new voice session starts and the customer already has a trusted
display_name on file (e.g. from a previous call), automatically set
name_status to 'name_obtained' so the AI greets them by name instead
of asking again.
2026-04-08 01:19:40 +05:00
Yera All a47c09d465 fix(voice): prevent regex heuristic from overwriting LLM-extracted customer name
- Block old _voice_downstream_name_update from overwriting name_obtained status
  unless user explicitly says 'меня зовут X' (explicit_candidate only)
- Move _persist_voice_name_state to run AFTER LLM extraction, not before,
  so LLM always gets a chance to override the regex result
- Fixes bug where phrases like 'можешь назвать их' were incorrectly
  captured as customer name, overwriting the real name
2026-04-08 01:06:08 +05:00
Yera All 6035c5d4d0 feat(ai): shift name extraction to LLM payload piggybacking to improve contextual accuracy 2026-04-07 11:01:17 +05:00
Yera All 1444cf07ab fix(ai): ignore generic phrases and stopwords in voice name extraction 2026-04-07 01:01:06 +05:00
Yera All 0a8f586f97 feat(ai): Append inline name followup to initial greeting to meet IVR expectations 2026-04-07 00:25:56 +05:00
Yera All 1497bb0feb feat(ai): Finalize voice operator persona and voice name flow 2026-04-06 23:19:24 +05:00
Yera All d959c2b2f0 Add voice name flow controls and analytics 2026-04-05 03:26:18 +05:00
Yera All 5374c202d9 Initial import with GitLab CI/CD and registry deploy flow 2026-04-02 17:05:45 +05:00